Turning one-time buyers into repeat revenue.
We build and run the complete email system for DTC e-commerce brands. Flows, campaigns, segmentation and deliverability, handled end to end, so email becomes your most profitable channel.
One channel, done properly. €250k+ generated through email to date.
of total store revenue is what the average DTC brand attributes to email. Most sit well below it.
Klaviyo benchmark
of email revenue comes from automated flows, which make up just 5.3% of sends.
Klaviyo benchmark
in revenue generated through email for DTC brands.
Inboxx Media
Five phases. One operating system.
We treat email like a growth engine, not a side channel. Every brand we work with runs on the same five-phase system, built to increase lifetime value, drive repeat purchases and reduce your dependence on paid acquisition.
Research
We audit your entire email ecosystem: flows, campaigns, list health, segmentation and deliverability. We map out your bottlenecks and your biggest missed revenue opportunities before anything gets built.
Build
Based on the audit, we design a full email strategy tailored to your brand: the right flows, the right segments and a campaign calendar that matches how your customers actually buy.
Activate
We implement the highest-impact flows first, fix deliverability so your emails land in the inbox, and get the campaign calendar live. Revenue starts moving before the full build is finished.
Optimise
We monitor performance weekly and A/B test creative, send times, subject lines and segmentation logic. Underperforming emails are upgraded or retired. Nothing sits still.
Scale
Once the foundation is compounding, we deepen segmentation, grow the list and expand the calendar, making email the most profitable channel your brand owns.
Retention starts in the inbox.
We handle everything from strategy and flow architecture to campaign creation, execution and reporting. It's email, done to a world-class standard, and it's the only thing we do.
The flows we build
- Welcome seriesfirst purchase
- Abandoned checkoutrecovered revenue
- Browse abandonmentintent captured
- Post-purchaserepeat purchase
- Win-backlapsed customers
- Sunset & list hygienedeliverability
Everything handled
- Campaign calendar & planning
- Copywriting
- Email design
- Segmentation strategy
- A/B testing
- Deliverability
- List growth
- Weekly reporting
We run the channel. You run the brand.
Nine things we handle. Three things we need from you. That's the whole working relationship.
- Account setup
- Segmentation
- Campaign planning
- Flow structure
- Copywriting
- Design
- Scheduling
- A/B tests
- Reporting
- Monthly call
- Approval
- View reporting
That's it. You'll always know exactly what's being sent, to whom, and what it made.
See where your email is leaking revenue.
We'll go through your account and hand you a clear picture of what's working, what's broken and what it's costing you. Findings first, sales pitch never.
No obligation. The findings are yours to keep, whether we work together or not.
- Every flow, reviewed against what it should be making
- Campaign performance and calendar gaps
- Segmentation and list health
- Deliverability and inbox placement
- The three changes worth making first
Frequently asked questions.
What exactly do you do?
Email marketing for DTC e-commerce brands. Strategy, flows, campaigns, copywriting, design, segmentation, deliverability and reporting, all handled end to end. We don't do paid ads, SEO or social. One channel, done to the highest standard.
Who do you work with?
DTC e-commerce brands with consistent monthly revenue where email is either underbuilt or underperforming. We take on a small number of brands at a time, so every account gets senior attention.
How much does it cost?
A flat monthly retainer. No revenue share, no long lock-in. We price after the audit, once we know the actual size of the job, so you're never paying for work you don't need.
How do we get started?
Book the free audit. We review your flows, campaigns, segmentation and deliverability, then walk you through the findings on a short call. If it makes sense to work together, we'll say so. If it doesn't, you keep the audit.
What results can I expect?
The average DTC brand attributes around 27% of total store revenue to email, and most brands we look at sit well under half of that. The audit shows exactly where you sit against the benchmark and what's holding you back. We won't promise you a number before we've seen your account.